CustomEssays.co.uk review

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  • Customer’s Reviews (39)

Website Usability

The website interface is not customer-friendly. We had difficult time searching essential information due to an overload of links. We found it unusual that the Price tab was nowhere to be found on the main page of the site, as this would assist customers to determine their pricings and therefore decided to pursue an order or not. The structure of their order form is quite disappointing; some clients even ask assistance from operators in filing their orders.

Pricing

Various components such as deadline, kind of writing assignment, level of difficulty and number of pages affect the price. However, we find it odd that the academic level of an order does not affect the cost of it. They do not have a clear discount policy.

Customer Support

Their customer support is represented by telephone numbers, live chat rooms, email and direct messages via the client’s panel. It says they can be reached 24/7. Operator in live chat caters to all questions. But on times that the demand is high, your chat request may not be accommodated.  Our direct messages got no response even after 24 hours of contacting the writer. Their customer support is misleading customers. Telephone assistance was not helpful as we were addressed amateurishly. Though we had no choice since it was our last resort, the response we got from the writer was not only delayed, but did not cover our concerns.

Writing quality


Our paper had been completed ahead of our agreed deadline. The essay was delivered via customer’s personal panel. The writer did not manage to deliver a high quality 2-page High school essay. The topic was not properly tackled and the grammar was poor. Some sentences were difficult to understand. We requested for a revision and another writer was tasked to do it. Though the revised version was delivered within the allotted timeframe, the English was improper and our instructions were not correctly followed as well.

Order processing peculiarities 

  • Satisfaction: the paper is revised until it receives satisfactory results from the client
  • Money Refund: A refund will be issued if dissatisfaction is present
  • On-Time Delivery: the paper is delivered before the set deadline
  • No Plagiarism: authenticity of the paper is thoroughly checked before delivery
  • Privacy: private information about the client is strictly confidential

Total

In our experience, their service is quite unprofessional. Queries are usually entertained a day later and there is no coherent customer support system. The quality of their writing does not match the given price.

CustomEssays.co.uk

Checklist by

Checklist by EssaysReview.com

1. Price calculator

Tool to calculate the price on the basis of your details.
 

2. Q&A department

How does the service ensure quality.

3. Discounts

Information on available discounts:

  • Lifetime

    Permanent discounts you get upon ordering certain quantity of papers.

  • Holidays

    Special offers for seasonal occasions.

  • First order

    Exclusive one-time discount on the first order.

  • For regular customers

    Special benefits for loyal customers.

4. Live chat

Opportunity to contact the support team instantly and 24/7.

5. Affiliate program

Are there any partner programs.
 

CustomEssays.co.uk extra features

1. Payment Methods:

  • PayPal
  • Credit and debit cards by Visa
  • Credit and debit cards by MasterCard
  • Credit cards by American Express
  • Credit cards by Discover

2. Additional Features:

  • Price Calculator
  • Plagiarism check
  • Money back guarantee
  • 100% Privacy
  • All subject areas
  • SPSS Research
  • Free Revisions
  • Progress Bar
  • All Formats
  • UK Essays
  • PowerPoint Presentations
  • 6-hour delivery option
  • Single/Double Spaced papers
  • Writers are Native English Speakers
  • MA/MS and Ph.D writers
  • Direct contact with the writer

3. Support:

  • Live Chat
  • 24/7/365
  • UK Toll-Free

CustomEssays.co.uk customer’s reviews

(39)
1.0

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Maryam Feb 24, 2024

{domain} seems like a nice guy, trying to help as much as he can, however unfortunately his writing skill is limited. It is certainly not professional level, it has some grammar errors with limited sentence structure. I ended up purchasing a real professional level writer with higher service fee from another company. One catch point is that the profile picture of the writers do not always reflect the real writers. I hired my writer based on the profile picture assuming he is a native American with higher level education as he mentioned in the chat that he was a RN. I strongly believe that a native American or native from any English speaking country with RN degree can write way better than my writer.

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(2 helpful votes)

1.8

Prices

Quality

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David Feb 16, 2024

He failed me on my assignments and refused to read the passage required to answer the questions correctly, he is horrible and repeatedly used excuses to why he couldn't complete the task with a passing grade. He does not write college level work, it was cut and pasted from google.

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(1 helpful votes)

1.8

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Quality

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Grace Jan 26, 2024

i don't think she fully understands what i asked for.

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(0 helpful votes)

3.3

Prices

Quality

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Elsa H. Sep 24, 2023

i dont really like to give coments

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(4 helpful votes)

2.8

Prices

Quality

Delivery

Support

Justin D. Apr 03, 2023

the writer is willing to rewrite, but the paper still not be satisfied.

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(2 helpful votes)

2.5

Prices

Quality

Delivery

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Karla Feb 28, 2023

Terrible grammar, not related to the topic I asked for, never replied to my email, horrible experience, and very poor communication. Absolutely a disaster.

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(1 helpful votes)

2.5

Prices

Quality

Delivery

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Joe F. Dec 11, 2022

I was busy today and wasn't able to keep track once i submitted this to him, i felt if he couldn't do it he had enough time to deny it once the biding was starting.

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(1 helpful votes)

2.5

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Quality

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Vivi Nov 28, 2022

Not that good

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(0 helpful votes)

3.0

Prices

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Elena G. Nov 13, 2022

Writer has limited knowledge on this topic. No insight whatsoever! Missed deadline! I have no ill feeling towards the writer, Feedback is fair, based in fact.

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(2 helpful votes)

2.5

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Kelly Nov 06, 2022

Keeps on not answering my question. Very little communication and not using the excel data sheet I gave him..

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(3 helpful votes)

2.0

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Quality

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Carista Jul 02, 2022

I've been using this website for over 3 years and I am still satisfied with their service. Their writers are incredible, built-in talents! I will definitely recommend all of them, including, my recent Writer ID 55291.Thank you very much for the perfect paper, I got an A.

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(0 helpful votes)

1.5

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Gretel S. Jun 21, 2022

Didn't even read the requirements, Submitted the work an hour late while missing major details. Exceeded the word count by almost 600 words. I used to receive good quality work from this writer but unfortunately I was not satisfied this time...

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(0 helpful votes)

1.5

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Quality

Delivery

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Aigerim K. Jun 17, 2022

Writer was unable to finish the work for me by the deadline, didnt even show any apologetic attitude/gesture, pretty disappointed at his service regardless of the quality of the paper. I have to submit my work and just hope the professor can accept it

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(0 helpful votes)

2.8

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Quality

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Megan Jun 09, 2022

Thank you for sharing this document. I have requested a proposal and not a study. You came up with a study.

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(3 helpful votes)

2.3

Prices

Quality

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Yuze Y. May 08, 2022

Only got 60/100 for this one, here is the comment from the TA.This was a decent attempt at summarizing and defending Rawls' arguments. However the paper would have benefited if it was given a single organizing thesis around which the arguments were made, rather than jumping from topic to topic. The objection you raised to Rawls' view was also unclear to me.

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(2 helpful votes)

1.5

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Tiffany T. Jan 11, 2022

Very repetitive, the rewrite was better however I had already paid a different writter.

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(4 helpful votes)

2.3

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Quality

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Martyna May 23, 2021

not that quality of a work

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(0 helpful votes)

2.0

Prices

Quality

Delivery

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Muhsen A. May 12, 2021

not using this site anymore

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(2 helpful votes)

1.8

Prices

Quality

Delivery

Support

Xiang N. Mar 21, 2021

The writing was excellent misspelling neopatrimonialism left me not submitting my paper

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(0 helpful votes)

2.0

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Quality

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Ivar18 Mar 17, 2020

My work was horribly done. That's what can I say about your service.

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(4 helpful votes)

1.5

Prices

Quality

Delivery

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ChuckChuck Sep 30, 2019

Who can help me with the presentation? I ordered one here but it is not yet available. I have already paid but I got no updates from the writer.

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(0 helpful votes)

2.0

Prices

Quality

Delivery

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Mick Aug 19, 2019

I've ordered a research essay for a month ago. I received it and I was in shock. I obviously have someone else's essay

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(0 helpful votes)

1.5

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Emy Jul 20, 2019

I am slightly disappointed by the essay I ordered here. I have realized that essay companies perform differently in various fields. This is the worst one, as I see.

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(0 helpful votes)

1.0

Prices

Quality

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Jessie Jun 27, 2019

Everything was surprisingly fantastic until I saw an F grade :(

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(0 helpful votes)

2.0

Prices

Quality

Delivery

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Lily May 31, 2019

Probably, the worst service I've ever used.

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(0 helpful votes)

2.0

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Quality

Delivery

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Erick May 14, 2019

I was in big trouble. I require putting into practice on an essay writing paper which was going to present two days ago. I was actually having less time to complete this essay paper; therefore I was hurrying to write down the essay paper. This service I've ordered my paper can't help me.

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(0 helpful votes)

2.8

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Mindful Apr 17, 2019

It's big pricey but the help was worth the extra money. gl2u :)

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(0 helpful votes)

1.8

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Wonderwild Mar 27, 2019

I got a C for Computer sciences and Information technology essay. The grade could be higher without your help and my money. You are a total mess!

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(0 helpful votes)

1.8

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Wow Mar 11, 2019

Get rid of your rude support agents. I left the chat cause they didn't explain the main terms and the whole procedure of placing the order.

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(0 helpful votes)

2.5

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Miranda Feb 21, 2019

The writer does not even know what an essay should be. Really disappointed about it. I have used this website many times and this is the first time when I failed.

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(0 helpful votes)

2.0

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Jenny Feb 07, 2019

I'm proud of myself that I didn't order these services and wrote my essay on my own. My friend spent his money for an essay on this site, but he is very upset that he did it.

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(0 helpful votes)

3.5

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Quality

Delivery

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Mikkie Jan 24, 2019

If not the urgent task, I would not have contacted the online writing service. The paper you delivered was with some typos and vague thoughts.

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(0 helpful votes)

2.5

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E.B. Jan 04, 2019

Great students price but there is no responsive support when things go wrong...

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(0 helpful votes)

3.3

Prices

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Delivery

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Silvia Dec 14, 2018

Being always busy with full-time job and a kid, often I just run out of time for writing any assignments, I found a customessays.co.uk on the internet, one of three papers I got a little later, but everything else was okay.

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(0 helpful votes)

1.8

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Tom Nov 21, 2018

I'm upset. I thought it would be a high-quality essay, but no, it's probably the worst site I've ever work with.

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(0 helpful votes)

2.0

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Boy Nov 04, 2018

Your writers don't understand the word 'urgent. I was promised to receive my case study on time but you failed with it.

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(0 helpful votes)

1.5

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lucky777 Oct 11, 2018

I have realized different essay companies perform differently for various fields. This is the worst one. I didn't expect it.

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(0 helpful votes)

1.3

Prices

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Delivery

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Fiona Sep 20, 2018

What can I say, I obviously was sent someone else's essay.

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(0 helpful votes)

2.5

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Kate Jul 10, 2018

I am slightly disappointed by the essay I ordered here. Well, okay, it was delivered in time, but in a poor condition.

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(0 helpful votes)

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