Usability
The home page offers an array of links across the top and to the left-hand side. A user can check out prices, see the discounts available, browse the frequently asked questions section and generally collect the information they need.
If you are already a customer, you are offered access to a customer support center. If you are not, you can request a quotation before placing your first order, which is achieved by simply selecting the “Order” button. The order page is well laid out and caters for all the required information.
Overall, it is intuitive and does not require any help from the support team.
Pricing
At essaysexperts.com, the total cost of an order for the minimum of a one page High School paper, to be completed within the maximum timeline of two weeks, is $12.99. A one page paper of Master’s degree standard, to be completed within the minimum timeframe of twelve hours, costs $30.99.
Support
Importantly for most customers, there is a 24x7 support service available. Contact options include a toll-free telephone line, email, live chat and personal messaging. The online chat request was accepted instantly and all queries were answered in a comprehensive manner.
The phone line appears to be very busy, which is perhaps a good sign, and it was necessary to request a call back. The call back was received at the appointed time and all enquiries were addressed satisfactorily.
The email service is very effective with quick responses and all manner of automated notifications available.
The personal messaging service is quick and convenient. The written responses are very coherent.
Quality
Different educational level papers are available according to a student’s requirements. These vary from high school, college, university and Master’s to PhD’s and various essay experts. Our test showed that a two page, plagiarism-free essay at College level was completed to its required deadline. It did require some small revisions but, overall, it was satisfactory value for money.
Order peculiarities
The payment procedure was hassle-free. The site accepts a good range of payment methods including credit card, SWREG and PayPal, which are important factors. The entire transaction can be done in less than ten minutes. Immediately afterwards, the customer gets notified about the success of their payment and work can begin.
Total
Overall, the service offers a positive experience. It is customer-friendly, well-designed, easy-to-use and affordable. The plagiarism report is an aspect that further boosts customer confidence and makes them want to return. There is an impression of customer care and helpfulness about the site.