Usability
The web interface facilitates convenient access to all required information. There is a calculator feature available which helps you to instantly calculate the total cost of your order. There are plenty other tabs to guide users to useful pages such as contact forms. The ordering procedure is efficient, allowing you to place your order by a simple click of the “Order” button. There is a facility on the right hand side of the page to enable existing customers to quickly login to their account.
Pricing
Prices at this site are calculated by educational level and designated deadline. A minimum deadline of six hours applies, which is still astonishing. Therefore, a University level paper that needs to be completed in this six hour deadline works out at $41.99 per 300 word page (approximately). At the lowest end of the price scale, a one page essay of High School standard to be completed in eleven days would cost $12.99. Plus, new customers may be entitled to a 10% discount.
Support
The 24x7 customer support service offers modern communication options including live chat, toll-free telephone numbers, a personal messaging service and email. When tested, the live chat request was responded to instantly and politely. All queries were handled satisfactorily and in a personalized tone.
Although there seems to be heavy telephone traffic, calls are dealt with in a professional manner.
The personal messaging service accommodates communication with the service administrator and writer. Both respond quickly and helpfully.
PrimeEssays.com handle email enquiries very efficiently and comprehensively. They transmit a continuous stream of updates and notifications about the order’s progress.
Quality
The service accommodates customers at different educational levels including high school students, college students, graduates or those doing Bachelor or Master’s degrees. A good two-page essay at college level was completed with considerable speed and required only minimal revision.
Order peculiarities
If you got used to completing online order forms and making online payments, this service roughly takes around ten minutes to complete. There are flexible payment methods on offer such as credit card payments, SWREG (an online payment processing facility) and PayPal. Payments are instantaneous so your order is accepted and put into production immediately.
Total
In general, this service is good with a professional customer service team and a well-qualified writing team. Your first order will be accompanied by one free page, which is enticing. Further discounts of 5%, 10% and 15% are available according to the amount of pages you order. A plagiarism report is provided as part of their guarantee of plagiarism-free work.
