Website usability
StandoutEssay.com a good interface and customers may not need complex skills to use its service potential to the fullest. However, there can be difficulties accessing important information. The Order Now form has three main sections, and once the completed form is submitted, customers can choose one of several different payment forms: for example, Plimus, Wire Transfer, SWREG, PayPal, etc.
Pricing
The cost of the final product depends on the complexity of the assignment, its academic level and urgency. The pricing scheme starts at $17.31 for a High School paper and can reach as much as $39.89 for a Master’s level paper to be completed within 12 hours. At StandoutEssay.com, customers can use discount options. First-time customers get an automatic 15% discount for the first order and 3% after your 1st assignment is completed, whereas returning customers can have as much as 15% of discount, once the number of pages ordered from StandoutEssay.com reaches 255.
Customer Support
StandoutEssay.com support can be reached through chats, phones, e-mails and customers’ personal panels. The support is never available on the phone; phone lines are constantly busy, and customers must leave a voice message which is never returned. Chat rooms always have someone online, but support representatives are either slow or very unprofessional. Their language skills are rather poor. E-mail notifications arrive on time. Customers’ personal panels allow communicating with the writer, support representatives and request revisions.
Writing quality
We ordered a small writing product and the paper was delivered before the deadline. We found a plenty of grammar and style inconsistencies throughout the paper. The paper did not have an Introduction or Conclusion. We were absolutely displeased with the quality of the final product. The product did not meet our expectations, and the writer did not provide any explanations as to why the quality was so poor. We requested a revision, but the writer refused to correct the paper. Refund was provided after a long and scandalous conflict with the support.
Order processing peculiarities
Customers can choose several different methods of payment; free revisions can be requested within 14 days after the paper is completed; all copywriting materials can be forwarded to customers; free plagiarism can sometimes be provided upon customers’ request.
Total
StandoutEssay.com is an unprofessional and absolutely disgusting service that does not provide customers with quality papers. The quality of academic writing is very low, and the support staff is either silent or does not know how to answer difficult questions.