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Website usability

This website has all of the necessary information on it, but it is not easy to find, and when one does find it, it is difficult to understand.  It could have been organized much better than it is organized.


This service charges $21.99 a page for a paper that has no bells or whistles.  You have to give them 10 days notice to get that price.  Rush orders are very expensive, up to $43.99, per page.  They do have a discount program that offers from %5-15 off, depending on how many pages are ordered, but there are a lot of hoops to jump through.  It is not a straight forward discount.


The paper ordered was not delivered within the designated time frame.  Since the company does not offer a guarantee that they will deliver on time, they had nothing to lose by delivering late, but we had everything to lose.  The writing quality was average, and certainly not high enough to warrant the prices charged.  Certain sections were simply copied from the Internet and pasted in, but they do not guarantee against plagiarism, so they can get away with that, we suppose.

Customer Support

Customer support was difficult to access.  The agents seemed only partially informed in ways that can actually help their customers.  We were annoyed by the amount of time it took to actually hook up with their customer service.  Their chat interface didn’t work very well.  They didn’t answer their phone and email took forever before they responded.  We would say that overall, their customer support service needs a complete overhaul.

Order peculiarities

  • They offer a discount for one’s first order, but there are many stipulations
  • Revisions offered, but very limited
  • Not even 300 words per page and high prices charged per page
  • Lots of plagiarism

Total needs to work on their customer support options.  Their agents are ill-informed and non-responsive, for the most part. The prices charged seem very high considering the lack of guarantees offered. There were many grammatical errors and formatting errors in our paper. We asked for MLA style formatting but received a poorly executed version of APA style. This writing service did not seem concerned with the deadline that we gave them. Then, when we went back and tried to find their policy on this, we discovered that they do not offer a money back guarantee if they are late.  Some professors don’t even accept late papers at all, so this was very bad. This is not a writing service that we would recommend.

Checklist by

Checklist by

1. Price calculator

Tool to calculate the price on the basis of your details.

2. Q&A department

How does the service ensure quality.

3. Discounts

Information on available discounts:

  • Lifetime

    Permanent discounts you get upon ordering certain quantity of papers.

  • Holidays

    Special offers for seasonal occasions.

  • First order

    Exclusive one-time discount on the first order.

  • For regular customers

    Special benefits for loyal customers.

4. Live chat

Opportunity to contact the support team instantly and 24/7.

5. Affiliate program

Are there any partner programs. extra features

1. Payment Methods:

  • PayPal
  • Credit and debit cards by Visa
  • Credit and debit cards by MasterCard
  • Credit cards by American Express
  • Credit cards by Discover

2. Additional Features:

  • Price Calculator
  • Plagiarism check
  • Money back guarantee
  • 100% Privacy
  • All subject areas
  • Free Revisions
  • Free Amendments
  • All Formats
  • UK Essays
  • PowerPoint Presentations
  • 6-hour delivery option
  • Single/Double Spaced papers
  • MA/MS and Ph.D writers

3. Support:

  • Live Chat
  • 24/7/365
  • US Toll-Free
  • UK Toll-Free
  • AU Toll-Free
  • VIP Support

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First order discount: 15% OFF

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