Website usability: the main page of SamedayEssay.com writing service is easy to use and contains the most important links to Order Now, FAQs, and Guarantees contents. The main page also provides a link to the Terms and Conditions information. At times, customers find it difficult to find and read the company’s terms and conditions, since they are located at the bottom of the order now form. Customers can use their login and passwords to enter their personal areas. The personal areas can be further used to send and receive messages.
Pricing: prices for written paper works at SamedayEssay.com vary from $11.30 for a completed High School-level paper, up to $44.95 for a Ph.D.-level paper to be written within 3 hours. The website administration is developing a flexible bonuses policy, to make pricing more attractive for customers. Regardless of the price and number of pages, writers at SamedayEssay.com guarantee an outstanding quality of writing and editing services.
Customer Support: customers using SamedayEssay.com services can contact support representatives and writers in different ways. First, e-mail communication is available for all customers. E-mail alerts and notifications are sent, to inform customers that the payment was processed and the order was completed. Chat requests are accepted by operators, who may not have answers to challenging questions. Customers can use phone lines to contact operators, but company’s phone lines are either busy or silent. Support representatives are not qualified to answer all questions and sometimes speak, as if they are foreigners.
Writing quality: to check the quality of writing at SamedayEssay.com, we ordered a 3-page paper to be completed within 3 days. The paper was uploaded directly to our personal area and was also sent to our e-mail (upon our request). The quality of the paper, its contents and structure did not correspond to the Undergraduate level of writing and did not justify its price. We decided not to request any revisions, because the paper was too poor to be corrected. No refund was provided, although the writer did not follow the instructions. Support representatives were rude.
Order processing peculiarities: plagiarism software is claimed to be used to check all papers; customer support is available 24/7; refunds are rare; unlimited free revisions are available to all customers.
Total: overall, the website provides no support and poorly written papers. Students can use SamedayEssay.com only if they are looking for an “F”. The support creates an extremely negative impression, and can be rude if customers request a refund.